Yourspares specialises in the supply of appliance spare parts.

A custom e-commerce system was required to support the appliance/model/part hierarchy as the normal category/product model was not ideal for cataloguing appliance spare parts.

It was important to be transparent with delivery charges and to display them in the shopping basket before the checkout process was started.

Payments are processed with Google Checkout or Sage Pay, giving the customer a choice, but orders are all managed in one place making order processing more efficient.

Another important feature was the ability to keep customers up-to-date with the status of their order. Campaigns can also be created to send marketing emails to customers who have opted in.

If you need a new hose for your vacuum cleaner, are missing a shelf in your fridge or need any other appliance spares you should visit the website:

Working with Bright Function was great; they actually listened to what I wanted and then just got on and did it.

Sam Donovan, Director

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